Refund policy

Please note if you wish to amend your order or cancel your order you must contact us via email or telephone within 6 hours of this order being submitted and confirmed. This is due to the nature of the business as we cut all order fresh to order and we can't put meat back together or re stock it. Please note all exotic meats are frozen and may arrive defrosted. All flavoured items with have allergens stated on the product on arrival, if you require any more information please contact us prior to ordering. To edit or cancel you must also contact at least 24 hours prioir to the day of despatching your order. Everything we do is cut to order and we can't cancel the order once the order has been packed and despatched. Delivery times are given to help with tracking, but may vary if any traffic, accidents or other situations occur. I agree any refunds can take 5-10 working days to show on my account.